PHPJunkyard support forum

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

Hi guys

Tried to upgrade to version 2.4 but ISP dont have php 5 only 4.9.9 so failed install. Had to revert back to old backup as I forgot to back before install

I have most things working with the old backup tho apart from 2 things

I can't log into the Admin Page, It does take a username and password but doesn't actually load anything, just a white page hesk/admin/index.php

and if I post a new thread, I'm not seeing the image for the antispam picture. I assume this is simply an Image link missing,

Site is - http://www.ridgeandgable.co.uk/hesk

Sorry to hear that, but this is exactly why upgrade instructions start with
BACKUP YOUR EXISTING HESK DATABASE AND FILES

Anyway, try this:
1. download your hesk_settings.inc.php file
2. open it in Notepad
3. change $hesk_settings['debug_mode']=0; to $hesk_settings['debug_mode']=1;
4 save and upload then try to login - do you get any error messages?