[SOLVED]: Merging Problem
Posted: Fri Aug 10, 2012 6:50 pm
Script URL: local
Version of script: 2.4
Hosting company: -
URL of phpinfo.php: -
URL of session_test.php: -
What terms did you try when SEARCHING for a solution: merge
Write your message below:
Also, when posting please let me know:
1. try closing all browser windows then try again, does that help?
No.
2. make 100% sure you login with an administrator account - any luck?
Yes. User has parameter isadmin = 1 set in database table.
3. did you upgrade from a previous version or is it a clean install?
Yes, 2.3. Upgrade went on smoothly.
4. do you use English language?
Yes, also tested German.
5. do you use Final version or a test one ("Release candidate" or "Beta")?
2.4 Final (9. Aug 2012)
OK, found the problem in ticket_list.inc.php on line 393:
should propably be
What do you think, Klemen?
EDIT: Ok, you've also found it. Thanks for the fix (viewtopic.php?f=13&t=4136#p18034), but I was a litte bit faster
Version of script: 2.4
Hosting company: -
URL of phpinfo.php: -
URL of session_test.php: -
What terms did you try when SEARCHING for a solution: merge
Write your message below:
Yes, I do.Klemen wrote:yaqwer, could you please post this as a new topic (not reply here), so I can better track it?
Also, when posting please let me know:
1. try closing all browser windows then try again, does that help?
No.
2. make 100% sure you login with an administrator account - any luck?
Yes. User has parameter isadmin = 1 set in database table.
3. did you upgrade from a previous version or is it a clean install?
Yes, 2.3. Upgrade went on smoothly.
4. do you use English language?
Yes, also tested German.
5. do you use Final version or a test one ("Release candidate" or "Beta")?
2.4 Final (9. Aug 2012)
OK, found the problem in ticket_list.inc.php on line 393:
Code: Select all
if ( ! hesk_checkPermission('can_merge_tickets', 0) )
Code: Select all
if ( hesk_checkPermission('can_merge_tickets', 0) )
EDIT: Ok, you've also found it. Thanks for the fix (viewtopic.php?f=13&t=4136#p18034), but I was a litte bit faster
