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[SOLVED]: Merging Problem

Posted: Fri Aug 10, 2012 6:50 pm
by yaqwer
Script URL: local
Version of script: 2.4
Hosting company: -
URL of phpinfo.php: -
URL of session_test.php: -
What terms did you try when SEARCHING for a solution: merge

Write your message below:
Klemen wrote:yaqwer, could you please post this as a new topic (not reply here), so I can better track it?
Yes, I do.

Also, when posting please let me know:
1. try closing all browser windows then try again, does that help?
No.

2. make 100% sure you login with an administrator account - any luck?
Yes. User has parameter isadmin = 1 set in database table.

3. did you upgrade from a previous version or is it a clean install?
Yes, 2.3. Upgrade went on smoothly.

4. do you use English language?
Yes, also tested German.

5. do you use Final version or a test one ("Release candidate" or "Beta")?
2.4 Final (9. Aug 2012)

OK, found the problem in ticket_list.inc.php on line 393:

Code: Select all

			if ( ! hesk_checkPermission('can_merge_tickets', 0) )
should propably be

Code: Select all

			if ( hesk_checkPermission('can_merge_tickets', 0) )
What do you think, Klemen?

EDIT: Ok, you've also found it. Thanks for the fix (viewtopic.php?f=13&t=4136#p18034), but I was a litte bit faster :D

Re: Merging Problem

Posted: Fri Aug 10, 2012 7:00 pm
by Klemen
Yes, you are correct, was a problem with the "!"

I already posted a solution to the other thread, but here is a copy:
http://www.phpjunkyard.com/extras/ticket_list.zip

Upload this file to "inc" folder.

Thanks for reporting this! The official download has been updated and this will also be included in the first patch for those who already downloaded version 2.4.

Re: Merging Problem

Posted: Fri Aug 10, 2012 7:06 pm
by yaqwer
No problem. Fix works fine. Now I go on with German translation :D