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Change Ticket List Headings

Posted: Fri Jun 08, 2012 8:24 pm
by SnortDorker
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Version of script: 2.3-p1
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On admin/admin_main.php, I would like to change the ticket list fields a little. I want to change 'subject' to custom3 and have it say "Issue" and I would also like to change 'lastreplier' with assignedto and have it say "Assigned To"
I tried to change this in ticket_list.inc.php but it doesn't seem to be it (only) when it comes to changing these fields.
Help

Re: Change Ticket List Headings

Posted: Fri Jun 08, 2012 10:01 pm
by steve
I used the method outlined in this topic. This method will allow you to customize the ticket list layout to your needs.

To show the owner of the ticket in the ticket list, you will need to use the method above, plus this method to make it work properly.

Re: Change Ticket List Headings

Posted: Fri Aug 17, 2012 4:45 pm
by SnortDorker
I have customized the ticket list layout to my needs but I have one last issue. The owner come up as a number instead of the owner name (5 instead of George) I tried the method you pointed to but I get a SQL error in 2.4

Any pointers?

Re: Change Ticket List Headings

Posted: Fri Aug 17, 2012 8:43 pm
by SnortDorker
Duh... found out what I broke... nevermind.