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Logo not working
Posted: Wed Mar 21, 2012 2:05 pm
by tombullock92
Hi,
For some reason, my logo does not show up in IE9 but does work in Firefox and Chrome. Im running Hesk 2.3 on an interal CentOS server.
Any help appreciated.
Thanks
Tom
Re: Logo not working
Posted: Wed Mar 21, 2012 10:03 pm
by Henrie
No idea what it could be.
Maybe you could post a link so we can verify what could be wrong?
Re: Logo not working
Posted: Thu Mar 22, 2012 3:04 pm
by tombullock92
Its an internal server so Im unable to link you.
Ive just checked the source code on IE9 and the actual code is there as if it is displaying it but doesnt actually show when viewing normally?
Re: Logo not working
Posted: Thu Mar 22, 2012 3:59 pm
by Klemen
Could you post the logo code you are using?
Re: Logo not working
Posted: Thu Mar 22, 2012 9:44 pm
by Henrie
maybe you are having a problem as described here
http://stackoverflow.com/questions/9182 ... nly-in-ie9 ?
Have you tried clearing your temporary files / clearing browser cache?
Greetings,
Henrie
Re: Logo not working
Posted: Wed Mar 28, 2012 8:33 am
by tombullock92
Klemen wrote:Could you post the logo code you are using?
Code: Select all
<div style="width:770px;margin-left:auto;margin-right:auto;padding-left:8px">
<a href="http://ticketsystem/"><img src="http://ticketsystem/img/oellogo.jpg" width="XXX" height="YYY" alt="" border="0" /></a>
</div>
Yes I've tried clearing the cache etc. Will take a look at the link
Re: Logo not working
Posted: Wed Mar 28, 2012 8:48 am
by Henrie
http://ticketsystem/ is not a valid domainname? Or have you changed it just for us reading here?
The link
http://ticketsystem/img/oellogo.jpg does show the image when you put it directly in your browser?
Re: Logo not working
Posted: Wed Mar 28, 2012 10:43 am
by tombullock92
Its an internal webserver so its just the hostname of the server. The logo does show correctly with the direct link.
Re: Logo not working
Posted: Thu Mar 29, 2012 3:19 pm
by Klemen
Change
to the actual image width and height in your code!
For example if your logo is 240x60 pixel it should say
Re: Logo not working
Posted: Tue Apr 10, 2012 11:20 am
by tombullock92
It would be something that simple!
Thanks!
