Creating dependencies between tasks/tickets.
Posted: Wed Mar 07, 2012 1:51 pm
Version of script: 2.3
We are looking for a helpdesk solution and HESK is sitting at the top of the list. It provides a simple, attractive and practical solution to our problem. There is one feature that is missing which would make it perfect for us and that is the ability to make a task/ticket dependent on the completion of another (ie link tasks). Is there anything in the development plan to include this kind of functionality?
Thanks for a great product,
John.
We are looking for a helpdesk solution and HESK is sitting at the top of the list. It provides a simple, attractive and practical solution to our problem. There is one feature that is missing which would make it perfect for us and that is the ability to make a task/ticket dependent on the completion of another (ie link tasks). Is there anything in the development plan to include this kind of functionality?
Thanks for a great product,
John.