After installing, I recieve a blank page for Knowledgebase
Posted: Tue Feb 28, 2012 11:21 pm
Script URL: Http://help.hmrq.com/
Version of script: 2.3
Hosting company: 1&1
URL of phpinfo.php: http://help.hmrq.com/php_check/phpinfo.php
URL of session_test.php: http://help.hmrq.com/php_check/session_test.php
What terms did you try when SEARCHING for a solution: I could not find anyone who had the same issue as me.
Write your message below:
I installed Hesk onto my server and everything was going smoothly, no red flags, the installation was a success and I was able to submit some demo tickets to try everything out. When I clicked on Manage Knowledge base It appeared with the top user bar, and a blank page. I made sure Knowledge base was enabled, and I reinstalled Hesk but to no avail.
Version of script: 2.3
Hosting company: 1&1
URL of phpinfo.php: http://help.hmrq.com/php_check/phpinfo.php
URL of session_test.php: http://help.hmrq.com/php_check/session_test.php
What terms did you try when SEARCHING for a solution: I could not find anyone who had the same issue as me.
Write your message below:
I installed Hesk onto my server and everything was going smoothly, no red flags, the installation was a success and I was able to submit some demo tickets to try everything out. When I clicked on Manage Knowledge base It appeared with the top user bar, and a blank page. I made sure Knowledge base was enabled, and I reinstalled Hesk but to no avail.