Email pipe creating multiple tickets
Posted: Wed Jan 25, 2012 9:05 am
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Bit of a wierd one, I've got email piping up and running, problem is, it creates two identical tickets for each email sent (Different ID numbers, but same content)
I've verified that only one message is received at the server, and other than that it seems to behave absolutely as expected...
We're running Exim 4 (Maildir) on Debian, and the piping is acheived by a user .forward
I've tested this using a relay from an external exchange server as well as mailing directly into Exim, same result. One theory is that Exim is adding it's <envelope-to>/<return-path> headers to the message, so the parser is picking up the sender twice and creating two tickets?
Any ideas on what to try to troubleshoot this? I've been plugging away at this for a couple of days now, and I've run out of steam...
Thanks in advance.
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Bit of a wierd one, I've got email piping up and running, problem is, it creates two identical tickets for each email sent (Different ID numbers, but same content)
I've verified that only one message is received at the server, and other than that it seems to behave absolutely as expected...
We're running Exim 4 (Maildir) on Debian, and the piping is acheived by a user .forward
I've tested this using a relay from an external exchange server as well as mailing directly into Exim, same result. One theory is that Exim is adding it's <envelope-to>/<return-path> headers to the message, so the parser is picking up the sender twice and creating two tickets?
Any ideas on what to try to troubleshoot this? I've been plugging away at this for a couple of days now, and I've run out of steam...
Thanks in advance.