PHPJunkyard support forum

I have a big problem. I want to found data in my database but I can't because all spec latin letters are writed in unknown symbols... Can it be that hesk send data not unicode text?
Now I have a lot much data and all are bad.
This is examples what happens:
http://img822.imageshack.us/img822/1396/42420182.png
http://img716.imageshack.us/img716/6996/19940193.png

This is not bad data, it has just been turned into HTML entities - code to show properly on HTML pages without matching encoding.

All the data should still show correctly in all HESK tickets and also when editing tickets from within HESK.

but if I want to search for data within MySQL is not for the wrong characters. It is not, in any CMS, etc. do not write to mysql data in a way because if you need search a MySQL simply will not go dig up, our system admin also said that it should not be.

Have you set HESK encoding to an encoding that supports your special chars? Like utf-8? And does your MySQL database have the exact same encoding?

Yes, I guess what I have already modified hesk sends letters to mysql