PHPJunkyard support forum

Script URL: Hesk
Version of script: 2.3
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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I am evaluating HESK and so far find it very user friendly and simple to use. However when trying to add a knowledge base article I get an "Invalid file type" error which I think relates to attachments which I am not using.

Have you been modifying the files?

Do file attachments work normally when submitting tickets (you don't get any such errors)?

I have not modified any files. If I attach 2 files then it posts ok.

Seems to error if either file attachment is left empty. Error message is Invalid file type (xx) xx are unprintable characters.

Can you let me know what server you run (OS, server software) and what OS, browser you have on your computer?

The server is windows 2008 IIS 7

I use both Firefox and chrome as browsers.

What version of PHP?

Is there a way I can test your admin panel? If you can give me access to your admin panel send the login details via a private message.