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Disable email & name requirement when Inserting a new ticket

Posted: Wed Nov 02, 2011 1:55 am
by kilimats
I have created an NON-admin profile for one of my client to let him manage submitted tickets, I want him to be able to create new ticket without entering a name and email everytime since he is already log in as himself

How can this be done ? :(

Re: Disable email & name requirement when Inserting a new ti

Posted: Wed Nov 02, 2011 3:41 pm
by Klemen
If he is using the "Submit a ticket" form inside administration panel you can try adding this

Code: Select all

if ( ! isset($_SESSION['as_name'])) {$_SESSION['as_name'] = $_SESSION['name'];}
if ( ! isset($_SESSION['as_email'])) {$_SESSION['as_email'] = $_SESSION['email'];}
just above

Code: Select all

/* List of users */
in file "admin/new_ticket.php".