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My email is hosted by a remote isp. I have hesk set up on a server in my office. I can't pipe email since my isp doesn't allow it.

I've been successful in using fetchmail to retrivie messages off the mail server. I'm getting this error when trying to pipe it to hesk_pipe

fetchmail: starting fetchmail 6.3.9-rc2 daemon
fetchmail: 1 message for support email at mail.clasd.net.
sh: /var/www/support/inc/mail/hesk_pipe.php: Permission denied
fetchmail: reading message support@clasd.net@mail.clasd.net:1 of 1 (594 header octets) (118 body octets) (log message incomplete)fetchmail: Error writing to MDA: Broken pipe

I am not familiar with fetchmail, but it could be that your hesk_pipe.php doesn't have correct file permissions (make sure it's executable - chmod to 0755).

I have set hesk_pipe.php to 777 but

Could not open input file: /var/www/support/inc/mail/hesk_pipe.php

I'm afraid I can't be of much help here, you will need to debug this in the server side.