PHPJunkyard support forum

After installing HESK everything seemed to work fine.
Accept in IE9 the user submit button sometimes does or does not submit.
(eventually showing internal server error)
In all the other browsers everything is fine.

I did a fresh clean test install but even then i got the same problem.
However on the HESK site the test form submits fine in ie9.

So the problem is i cant get HESK to operate properly on ie9...
Suggestions anybody?

tnx!

Works fine with IE9 on my server. You will need to post URL of your help desk, the phpinfo.php file and some error logs information to be able to help with ideas.

The site is hosted on one.com and they dont generate errorlogs...
They have submitted it to level2 support at the moment.


Thank you very much...as soon as i know some more i will post it.

hm...still waiting for the level2 support-(

Anyways...while i was digging i found the following.

Sometimes when i start IE it sometimes wont show me the captcha image...
now...whenever the browser is in that state (but w/ captcha turned off in the admin), that is the state where i cant submit the form.

But now it wont tell me internal server error eventually but it now says: Invalid request
This is generated from this:

$hesklang['eto']='Invalid request';

function hesk_token_check($my_token) {
#die('TEST');
global $hesk_settings, $hesklang;
if (!hesk_token_compare($my_token))
{
hesk_error($hesklang['eto']);
}
return TRUE;
} // END hesk_token_check()


Since you wrote it maybe you can tell whats happening here...?

tnx a ton!


In the meanwhile ill be going to install the new demo!-)

Looks like you are having problems with sessions.

Could you post URL of your help desk?

well nevermind...i did install the new demo and the problem is gone.
i dont know what the exact issue was or whatever but i know its gone in 2.3

thank you