PHPJunkyard support forum

Script URL: http://www.jadove.com/helpdesk
Version of script: Latest
Hosting company: Servint
URL of phpinfo.php: http://jadove.com/phpinfo.php
URL of session_test.php: ..
What terms did you try when SEARCHING for a solution: "directlink", "direct link", "prefilled"

Write your message below:

Hi,

I am using my installation of Hesk to also provide support of other site's.
But for one site I need a lot of information to upen a useraccount (verification that the user is who he/she says he/she is), these information is all available on the page of the user, so I was hoping to create a link to auto fill the submit ticket form,

Something like this:
domain.com/hesk/index.php?a=add&Name=Testname&Category=3&custom1=USERID:68bytgtiht7jk&lang=nl

Which will fill in the Name, Category, User ID and language,
But I cannot get it to work,
So did anyone else know what I have to do, or something to create a direct link?

Unfortunately something like this would require modifications out of the scope of my free support here.

Ok, as far as I understood you do not offer any customizations right? (cause of lack of time).

If a developer reads this and thinks he/she can do it and has the time, contact me via pm

Correct. If you need to hire a developer I can recommend posting a project to www.vworker.com

Regards,
Klemen