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You can view the status of your ticket here

Posted: Thu Feb 17, 2011 9:17 pm
by koninc
Script URL: http://www.itkab.se/support
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:
I have problem with "You can view the status of your ticket here: %%TRACK_URL%%" in all tickes, the problem are when you click on the link will it display a page and say "Broken link"

But if I go in manually and tracking for the case, will it show the case

//Conny

Ps. Thanks for good application, I´m translating it to swedish now Ds.

Re: You can view the status of your ticket here

Posted: Thu Feb 17, 2011 10:44 pm
by Klemen
You have a wrong setting for "Help desk URL" in the admin panel. Set it to exactly this (copy/paste):

Code: Select all

http://www.itkab.se/support

Re: You can view the status of your ticket here

Posted: Fri Feb 18, 2011 7:50 am
by koninc
Klemen wrote:You have a wrong setting for "Help desk URL" in the admin panel. Set it to exactly this (copy/paste):

Code: Select all

http://www.itkab.se/support
Yes now its working, thanks alot

//Conny