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Intermittent "Invalid Request" upon ticket submit

Posted: Wed Dec 22, 2010 7:55 pm
by wfreireich
Script URL: http://www.bcarequests.com/
Version of script: 2.2
Hosting company: Host Way
URL of phpinfo.php: http://www.bcarequests.com/phpinfo.php
URL of session_test.php: http://www.bcarequests.com/session_test.php
What terms did you try when SEARCHING for a solution: "Invalid Request"

Write your message below:

Hello,

Occasionally, when submitting a ticket with a file attached, it will error and say "invalid request". If I try it again with the same file it works fine. It doesn't seem to happen if there isn't a file attached.

Any help/advice is appreciated.

Thnak you very much.

Re: Intermittent "Invalid Request" upon ticket submit

Posted: Tue Dec 28, 2010 4:43 pm
by Klemen
I'm afraid I wasn't able to duplicate the issue - all my tests went without any errors?

Re: Intermittent "Invalid Request" upon ticket submit

Posted: Tue Dec 28, 2010 5:41 pm
by wfreireich
Thanks for checking.

I've seen it happen once and had a couple of user complaints about it. It may be someting quirky on our end. I wanted to be sure I hadn't messed up the install or something.

Thank you!