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building a knowledgebase

Posted: Thu Dec 02, 2010 7:38 am
by Lurking
Script URL:
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Curious... Where is the link to build the knowledgebase? I can go directly to it via: admin/manage_knowledgebase.php, but I cannot find a link to it anywhere in the software. Also, I would like to build up a new knowledgebase from scratch but cannot seem to work on it without "enabling it" first. I do not want it visible until it is finished. My knowledgebase will actually act like an FAQ with limited information as I offer a "paid" technical support service. How can I work on the knowledgebase without showing it while I'm making changes?

Re: building a knowledgebase

Posted: Sat Dec 04, 2010 7:03 pm
by Klemen
Delete this code from the manage_knowledgebase.php file to override checking if KB is enabled or not:

Code: Select all

if (!$hesk_settings['kb_enable'])
{
	hesk_error($hesklang['kbdis']);
}
Then, on the bottom of the manage_knowledgebase.php page you have a form to create categories and a form to insert articles into the database.

Re: building a knowledgebase

Posted: Sun Dec 05, 2010 2:30 am
by Lurking
Perfect! Thank you!