Different %%NAME%% then standard
Posted: Tue Oct 19, 2010 12:37 pm
Script URL:
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Hi there. I would like to have the name of the manager in the e-mail when I forward a ticket to him.
So the situation for you to understand:
1. I ( MAN1 ) make a ticket.
2. I forward the ticket to MAN2
3. MAN2 gets a mail stating : Dear MAN1, blabla.
Is it possible to show the name of the person where the ticket was forwarded to?
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Hi there. I would like to have the name of the manager in the e-mail when I forward a ticket to him.
So the situation for you to understand:
1. I ( MAN1 ) make a ticket.
2. I forward the ticket to MAN2
3. MAN2 gets a mail stating : Dear MAN1, blabla.
Is it possible to show the name of the person where the ticket was forwarded to?