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Email, customer with submit tickit within Admin pannel

Posted: Fri Oct 01, 2010 10:16 am
by lupolo
Hello The Submit ticket in the Admin pannel won't mail the customer, how doest it worn whithin the net_ticket.php? I dont see any mail command there.

Re: Email, customer with submit tickit within Admin pannel

Posted: Fri Oct 01, 2010 12:47 pm
by Klemen
The code is in "admin_submit_ticket.php" and it will notify the customer if "Send e-mail notification to the customer" is selected on the bottom of the admin new ticket page.