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staff notification email

Posted: Thu Sep 02, 2010 7:48 pm
by wedlock
Version of script: 2.2

hello,
currently if a customer of the staff opens a ticket one self arrives notification email to all the customers of the staff excluded same. Is possible in addition that notification email arrives to all the customers of the staff when a any customer of the staff answers? thanks.

Re: staff notification email

Posted: Sat Sep 04, 2010 8:29 am
by wedlock
help me! thank you

Re: staff notification email

Posted: Sun Sep 05, 2010 8:17 am
by Klemen
Unfortunately such modifications require quite some work and are out of the scope of my free support here.