PHPJunkyard support forum

Posted: **Thu Aug 05, 2010 1:50 pm**

Script URL:
Version of script: Attempted Upgrade to 2.2 from 0.93.1
Hosting company:
URL of phpinfo.php: Not available security concern
URL of session_test.php: Not available
What terms did you try when SEARCHING for a solution:
Upgrade 0.93 and 0.94
Write your message below:

I am trying an upgrade from HESK 0.93.1 and am running into an error when trying to run the upgrade. Basically At step 4 I am receiving an error that no old hesk tables were found, however I have 4 Hesk Data Base tables with the hesk_ prefix. However there are other tables in the this particular DB.

Not sure how to bypass this or move on.. Show stopper bug and could use some help ASAP.

Posted: **Thu Aug 05, 2010 3:11 pm**

Don't know that version, but wenn backing up your database, en do a clean install? on hesk2_ for example and restore the data back from hesk_ to hesk2_?

Than you can also run two versions! And if it works remove the old hesk installation en also the old table names.

Posted: **Thu Aug 05, 2010 3:22 pm**

I could do that....However what would be the best way to move the data from the old tables to the new ones.

Posted: **Thu Aug 05, 2010 3:32 pm**

l00ph0le wrote:I could do that....However what would be the best way to move the data from the old tables to the new ones.

Export it to a file and rename the hesk_ mail table's to hesk2_ and than import it again, with for example phpmyadmin. If you choose a new setup with a new table name you can not disable your old HESK and work on your new one.

Posted: **Fri Aug 06, 2010 1:25 pm**

You could also try removing this code from update.php:

Code: Select all

            if (count($tables) != 4)
            {
	            $_SESSION['step']=0;
	            $_SESSION['license_agree']=0;
	            hesk_iFinish(2);
            }

Then try updating again.

Whatever you do make sure you BACKUP your existing files and database.

PHPJunkyard support forum

Unable to Continue Upgrade 0.93 - 2.2

Unable to Continue Upgrade 0.93 - 2.2