Custom Ticket Status
Posted: Thu Jul 29, 2010 3:14 pm
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Version of script: 2.2
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What terms did you try when SEARCHING for a solution:status, custom status
Write your message below:
Hi there,
Is it possible to make a ticket status customisable. Now i can't change the status but that is what i would like to have. If i now reply to a ticket whit the text that i'm looking for a solution there is now the status reply needed by client. But i want some more statussen and that i choose wich status is needed for that ticket.
Can you help me plz.
Thnx!
Version of script: 2.2
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:status, custom status
Write your message below:
Hi there,
Is it possible to make a ticket status customisable. Now i can't change the status but that is what i would like to have. If i now reply to a ticket whit the text that i'm looking for a solution there is now the status reply needed by client. But i want some more statussen and that i choose wich status is needed for that ticket.
Can you help me plz.
Thnx!