PHPJunkyard support forum

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Title: Installation
Version: HESK V2.2
Author: Victorj
Demo:
Download:
Website:

Short description:

The upload of HESK V2.2 was successful. During the install process the License Agreement is checked YES.

The problem is that, with Step 2 Check Setup being OK, upon clicking the Continue to Step 3 button the page loops back to Step 1 License Agreement.

The loop is constant, any help will be appreciated/

(Here below you can write additional info, longer description and comments)

Please upload these two files to your server and post the link to them here:

http://www.phpjunkyard.com/extras/phpinfo.zip
http://www.phpjunkyard.com/extras/session_test.zip

The initial test runs OK but page 2 shows FALSE. The server does has a default page setting of index.php

http://premierstrategics.com/_helpdesk/session_test.php

The following link does display the page as PHP Version 4.4.9

http://premierstrategics.com/_helpdesk/phpinfo.php




Victorj

This means PHP sessions aren't working on your server. Contact your host and ask them to check why PHP sessions aren't working (probably folder "/var/php_sessions" doesn't exist or isn't writable).