Installation of Hesk 2.1
Posted: Thu Jun 03, 2010 5:10 pm
Script URL: www.lga-sage.com
Version of script: 2.1
Hosting company: Web Hosting UK
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Hi, I appear to have run into problems early in my installation of Hesk after step 3. I have uploaded it as a directory within my URL and followed the instructions for the Transfer Protocol of the "img" (Binary) and all other files (ASCII).
I followed the instructions for the file permissions.
Step 4 reads, " 4. Open hesk/install in your browser, for example:
http://www.yourdomain.com/hesk/install
(modify the URL to show the HESK install folder on your server)". Unfortunately, it does not. I'm using IE8 and I get the message "Internet Explorer cannot display the webpage."
As a result I can't get past this step in the installation. Does anyone have any ideas how to resolve this?
Version of script: 2.1
Hosting company: Web Hosting UK
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
Hi, I appear to have run into problems early in my installation of Hesk after step 3. I have uploaded it as a directory within my URL and followed the instructions for the Transfer Protocol of the "img" (Binary) and all other files (ASCII).
I followed the instructions for the file permissions.
Step 4 reads, " 4. Open hesk/install in your browser, for example:
http://www.yourdomain.com/hesk/install
(modify the URL to show the HESK install folder on your server)". Unfortunately, it does not. I'm using IE8 and I get the message "Internet Explorer cannot display the webpage."
As a result I can't get past this step in the installation. Does anyone have any ideas how to resolve this?