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Moving Hesk To New Database and ISP

Posted: Fri Apr 23, 2010 4:46 am
by tb1254
Script URL:http://support.3ldevelopment.com/
Version of script: 2.1
Hosting company:one.com
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
move to new server, move, transfer


Write your message below:

All,

I'm moving the above domain to a new ISP. I'm wanting to take my 'hesk' with me. Don't fancy doing all the KB retyping.

Do I need to take a copy of the database that it is currently with my old ISP and upload it to my new ISP?

or as I'd prefer

Install a new DB at my new ISP and then copy the files that I see in my ftp directory. Can I do that?

Thanks

TB

Posted: Fri Apr 23, 2010 3:27 pm
by Klemen
This is how I'd do it:

1. install HESK on the new domain and make sure it's working

2. copy database contents from the old server (if you have phpMyAdmin use the Export function)

3. enter database contents to the new server (if you have phpMyAdmin you can execute the SQL code generated by the Export function on the old server)

Posted: Sun Apr 25, 2010 2:07 am
by tb1254
Thanks,

that worked a treat.

TB