Force customers to log in to submit a ticket
Posted: Thu Apr 08, 2010 11:26 am
Hi
Is there a way to force customers to log in BEFORE they can to submit a ticket?
I don't want an open system and by doing so I can manage who can log in via the adm menu but also avoid the spam prevention question and number check.
I am new to Hesk but it looks very promising. Will probably provide a Danish language file.
/Junk A Lot
Is there a way to force customers to log in BEFORE they can to submit a ticket?
I don't want an open system and by doing so I can manage who can log in via the adm menu but also avoid the spam prevention question and number check.
I am new to Hesk but it looks very promising. Will probably provide a Danish language file.
/Junk A Lot