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Admin Create Ticket

Posted: Mon Feb 15, 2010 10:59 am
by tb1254
Script URL:
Version of script:2.1
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: admin email, create email

Write your message below:

All,

Have I missed something? When logging in to the admin section. How come there isn't a create ticket option for the admin.

I've just received an email/phone call etc. Users are lazy by nature. Why not have an option within the screen to create a ticket on their behalf?

Thanks

TB

Posted: Mon Feb 15, 2010 8:43 pm
by lupolo

Posted: Tue Feb 16, 2010 6:03 pm
by Klemen
For now you will need to use the customer interface to submit a ticket yourself, but the next version should have a way to add them from the admin interface.

Posted: Wed Feb 17, 2010 4:50 pm
by tb1254
Thanks. Looking forward to update.

TB