PHPJunkyard support forum

Posted: **Fri Feb 12, 2010 5:39 pm**

Script URL: http://help.tinym.com/
Version of script: 2.1
Hosting company: Aushost
URL of phpinfo.php: http://help.tinym.com/info.php
URL of session_test.php: http://help.tinym.com/session_test.php

What terms did you try when SEARCHING for a solution:
blank index.php
Failed opening required 'language/en/text.php'
common.inc.php 217
common.inc.php
text.php errors
language files
failed to open text.php

Write your message below:

I have debug turned on. I have not modified core files.

Errors I see are posted below (absolute path directory names have been changed). I uploaded the original text.php file to language/en/ -- http://help.tinym.com/language/en/text.php and it did not make the errors go away.

Warning: require(language/en/text.php) [function.require]: failed to open stream: No such file or directory in /dir/dir/dir/tinym.com/public_html/help/inc/common.inc.php on line 217

Warning: require(language/en/text.php) [function.require]: failed to open stream: No such file or directory in /dir/dir/dir/tinym.com/public_html/help/inc/common.inc.php on line 217

Fatal error: require() [function.require]: Failed opening required 'language/en/text.php' (include_path='/usr/local/lib/php') in /dir/dir/dir/tinym.com/public_html/help/inc/common.inc.php on line 217

common.inc.php lines 215-219 look like this:

Code: Select all

function hesk_returnLanguage() {
	global $hesk_settings, $hesklang;
	require(HESK_PATH . 'language/' . $hesk_settings['languages'][$hesk_settings['language']]['folder'] . '/text.php');
    return true;
} // END hesk_returnLanguage()

Posted: **Fri Feb 12, 2010 5:46 pm**

For anyone else having this issue, refer to this thread -- viewtopic.php?t=3015

Changing line 36 of index.php to the following is what worked for me.

Code: Select all

define('HESK_PATH','./');

Posted: **Fri Feb 12, 2010 5:56 pm**

correction - it worked until I submitted a test ticket. The article suggest page from the knowledgebase showed the same errors.

Posted: **Sat Feb 13, 2010 11:24 am**

Like the topic you refer to suggest you need to make the change in all the files located in the main Hesk folder, not just index.php.

PHPJunkyard support forum

text.php not found errors

text.php not found errors