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HESK 2.1 Database Setup Help
Posted: Tue Feb 09, 2010 2:06 am
by anumangla
Script URL:
Version of script:
Hosting company:Self
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:
Write your message below:
I am testing hesk2.1 and having tough time connecting it to mysql. I am using ubuntu 9.10 with PHP5, Apache2 and MySQL. I can run install script from
http://localhost/hesk/install/install.php but it does not do anything when I click on "Continue to step 4". MySQL database is connecting fine. I followed the instructions from
http://www.hesk.com/help/readme.html . Not sure what I am missing.
Posted: Tue Feb 09, 2010 4:03 pm
by Klemen
Save this code as test.php and run it on your server:
Code: Select all
<?php
if (function_exists('mysql_connect'))
{
echo "MySQL enabled";
}
else
{
echo "MySQL not enabled in PHP";
}
?>
What does the output say?
Got it
Posted: Wed Feb 10, 2010 12:29 am
by anumangla
Its working. Just did the uplaod via ftp
thanks
Unable to proceed to step 2 in installation
Posted: Fri Apr 30, 2010 5:02 am
by madhu
Hi,
I downloaded the hesk 2.1. and trying to install on my local Pc. i am struck at step2 only in installation page.
I tried with the code and run it. i am getting a blank page.
Please guide me where i am missing.
thanks in advance
Regards,
Madhu.
Posted: Sat May 01, 2010 2:19 pm
by Klemen
Does this code even work on your PC if you save it as
test.php?
help desk 2.1
Posted: Mon May 03, 2010 3:59 am
by madhu
Hi,
Yes this is working.
Regards,
Madhu.
Posted: Mon May 03, 2010 4:31 pm
by Klemen
But this one isn't?
Code: Select all
<?php
if (function_exists('mysql_connect'))
{
echo "MySQL enabled";
}
else
{
echo "MySQL not enabled in PHP";
}
?>
setup problem
Posted: Tue May 04, 2010 3:34 am
by madhu
Hi,
Yes, when i open this page in a browser. I am getting a blank page.
Regards,
Madhu.
Posted: Tue May 04, 2010 2:58 pm
by Klemen
This just doesn't make any sense - if PHP works there is no reason why the second piece of code would return blank.
Could you give the URL to the first and second code on your server?
It would also help if you upload phpinfo and session test files and post the link to them here (these files can be found at
viewtopic.php?t=138 ).
help desk 2.1
Posted: Thu May 06, 2010 10:36 am
by madhu
Hi ,
I installed in Linux box. Now its working fine.
Thanks for the help and support
Regards,
Madhu.