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Customise auto emails

Posted: Thu Nov 19, 2009 9:13 am
by IT_Man_Dan
Script URL: Hesk
Version of script: 2.1
Hosting company: self hosted


Write your message below:

Is there anyway for me to alter / customise the text in the emails sent out when a new ticket is submitted? If so, how? I've looked in the settings page and can't see anything obvious.

Any help much appreciated.

Regards
Dan

Posted: Thu Nov 19, 2009 9:20 am
by Klemen
In the readme.html file there is a section named "Customize e-mail messages"