PHPJunkyard support forum

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Short description:
Add some other parts to the printed ticket status

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Hi, I'm using Hesk but I need to modify the printed part, to change the layout and to add some other text.

How can i change the layout with some graphics and what file have I to edit to add other text? Is it the print.php?

Thanks in advance

Yup, everything you need is in print.php and \language\en\text.php

Remeber you can add your own entries to the language file if needed by using So for example you could have To use the above example within print.php you could use Hope this helps

**EDIT**
As for adding your own graphics well just use standard html like so: **ANOTHER EDIT**
P.S.
The title of your post suggests this is a MOD but it's not.... Might be an idea to edit it to reflect that it's a question so as not to confuse other users

Raven wrote:Yup, everything you need is in print.php and \language\en\text.php

Remeber you can add your own entries to the language file if needed by using

Code: Select all

$hesklang['name_here']='text to show here';

So for example you could have

Code: Select all

$hesklang['printable_version']='This is a lovely printable version of your ticket';

To use the above example within print.php you could use

Code: Select all

$hesklang[printable_version]

Hope this helps

**EDIT**
As for adding your own graphics well just use standard html like so:

Code: Select all

<div align="center">
<img src="../img/logo.png" border="0" />
</div>

**ANOTHER EDIT**
P.S.
The title of your post suggests this is a MOD but it's not.... Might be an idea to edit it to reflect that it's a question so as not to confuse other users

I have Hesk in ita, thanks to a user on this forum, so I guess I have to refer to the it text.php: am I right?

So, in the end, I have to edit print.php anyway but refer to \language\it\text.php

Right?

Right