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[SOLVED] Timeout when submitting a ticket

Posted: Sat Oct 17, 2009 12:09 am
by jaunis
I installed hesk on our school intranet (specially to use it in the computer lab). It worked perfectly fine, but then when I click on "Submit a ticket" it just freezes. Nothing happens. I enabled all the error logs availables on php and mysql, and there's not any error.

Any idea?

The link where I have the issue is: http://server/hesk/index.php?a=add

Posted: Sat Oct 17, 2009 1:02 am
by Raven
Hi Jaunis, this sounds just like what happened to me - read more here with suggested fixes: viewtopic.php?t=2762&highlight=

I hope this helps ;)

cooL!

Posted: Mon Oct 19, 2009 2:41 pm
by jaunis
Thank you a LOT Raven! That fixed the issue.
:D

Posted: Mon Oct 19, 2009 11:42 pm
by Raven
Nice one, although all I did was point you to the solution that worked for me really hehe.

Glad you got it sorted ;)