PHPJunkyard support forum

Posted: **Fri Oct 09, 2009 12:25 pm**

Hi, while looking through the source code for HESK 2.1 I noticed an error in 'admin_ticket.php'

This is the original code:

Code: Select all

		myMsg = myMsg.replace(/%%HESK_NAME%%/g, '<?php echo hesk_jsString($ticket['name']); ?>');
		myMsg = myMsg.replace(/%%HESK_EMAIL%%/g, '<?php echo hesk_jsString($ticket['email']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom1%%/g, '<?php echo hesk_jsString($ticket['custom1']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom2%%/g, '<?php echo hesk_jsString($ticket['custom2']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom3%%/g, '<?php echo hesk_jsString($ticket['custom3']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom4%%/g, '<?php echo hesk_jsString($ticket['custom4']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom5%%/g, '<?php echo hesk_jsString($ticket['custom5']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom6%%/g, '<?php echo hesk_jsString($ticket['custom6']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom7%%/g, '<?php echo hesk_jsString($ticket['custom7']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom8%%/g, '<?php echo hesk_jsString($ticket['custom8']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom9%%/g, '<?php echo hesk_jsString($ticket['custom9']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom10%%/g, '<?php echo hesk_jsString($ticket['custom10']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom11%%/g, '<?php echo hesk_jsString($ticket['custom1']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom12%%/g, '<?php echo hesk_jsString($ticket['custom2']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom13%%/g, '<?php echo hesk_jsString($ticket['custom3']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom14%%/g, '<?php echo hesk_jsString($ticket['custom4']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom15%%/g, '<?php echo hesk_jsString($ticket['custom5']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom16%%/g, '<?php echo hesk_jsString($ticket['custom6']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom17%%/g, '<?php echo hesk_jsString($ticket['custom7']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom18%%/g, '<?php echo hesk_jsString($ticket['custom8']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom19%%/g, '<?php echo hesk_jsString($ticket['custom9']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom20%%/g, '<?php echo hesk_jsString($ticket['custom10']); ?>');

And unless I'm totally wrong, the new code should be:

Code: Select all

				myMsg = myMsg.replace(/%%HESK_NAME%%/g, '<?php echo hesk_jsString($ticket['name']); ?>');
		myMsg = myMsg.replace(/%%HESK_EMAIL%%/g, '<?php echo hesk_jsString($ticket['email']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom1%%/g, '<?php echo hesk_jsString($ticket['custom1']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom2%%/g, '<?php echo hesk_jsString($ticket['custom2']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom3%%/g, '<?php echo hesk_jsString($ticket['custom3']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom4%%/g, '<?php echo hesk_jsString($ticket['custom4']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom5%%/g, '<?php echo hesk_jsString($ticket['custom5']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom6%%/g, '<?php echo hesk_jsString($ticket['custom6']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom7%%/g, '<?php echo hesk_jsString($ticket['custom7']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom8%%/g, '<?php echo hesk_jsString($ticket['custom8']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom9%%/g, '<?php echo hesk_jsString($ticket['custom9']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom10%%/g, '<?php echo hesk_jsString($ticket['custom10']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom11%%/g, '<?php echo hesk_jsString($ticket['custom11']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom12%%/g, '<?php echo hesk_jsString($ticket['custom12']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom13%%/g, '<?php echo hesk_jsString($ticket['custom13']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom14%%/g, '<?php echo hesk_jsString($ticket['custom14']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom15%%/g, '<?php echo hesk_jsString($ticket['custom15']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom16%%/g, '<?php echo hesk_jsString($ticket['custom16']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom17%%/g, '<?php echo hesk_jsString($ticket['custom17']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom18%%/g, '<?php echo hesk_jsString($ticket['custom18']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom19%%/g, '<?php echo hesk_jsString($ticket['custom19']); ?>');
		myMsg = myMsg.replace(/%%HESK_custom20%%/g, '<?php echo hesk_jsString($ticket['custom20']); ?>');

Posted: **Fri Oct 09, 2009 12:46 pm**

You're absolutely right. Thanks for reporting the error, I updated the official download file.

Posted: **Fri Oct 09, 2009 1:55 pm**

Glad to help

The only other things I've come across so far are some invalid nested tables but it was only a stray <tr> tag.

PHPJunkyard support forum

[RESOLVED] Error in HESK v2.1 admin_ticket.php

[RESOLVED] Error in HESK v2.1 admin_ticket.php