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I get error Can not connect to database! please help!

Posted: Thu Oct 01, 2009 1:57 am
by josue
Script URL:http://pruebasscript.host22.com/index.php
Version of script:help desk 2.1
Hosting company:webhost.com
URL of phpinfo.php:http://pruebasscript.host22.com/index.php
URL of session_test.php:http://pruebasscript.host22.com/index.php
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Please help me want what are the files that devo to put the data in my sql just that I need to keep sending me that I get this error please ayudenme I will be eternally grateful

Posted: Thu Oct 01, 2009 5:25 am
by Klemen
For installation follow instructions in the readme.html file. Your actual MySQL login information is something you need to get from your host, no one else knows that.

Posted: Thu Oct 01, 2009 11:17 pm
by josue
clear thanks for the info but in the readme.html files are not saying that that I have to put my data in my sql but would please a lot to lose if I Could you say who are the ones who take my data from my sql because like you to see my page I get the error "Can not connect to database!"

please help!

Posted: Fri Oct 02, 2009 4:17 pm
by Klemen
You didn't follow instructions. In the readme file under "Installation" check 4. and 5. again. Just read the instructions and do exactly as they say, it shouldn't be too hard to follow.