PHPJunkyard support forum

Posted: **Tue Sep 29, 2009 6:20 am**

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Im using the latest version. Wanted to know simply how to remove the priority field from the ticket. Im getting too many people that think their support ticket is more important then everyone else.

So what they dont get as an option they cant use it. Thanks Mr. PHP

Posted: **Tue Sep 29, 2009 5:18 pm**

In index.php change

Code: Select all

	<tr>
	<td style="text-align:right" width="150"><?php echo $hesklang['priority']; ?>: <font class="important">*</font></td>
	<td width="80%"><select name="priority">
	<option value="3" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==3) {echo 'selected="selected"';} ?>><?php echo $hesklang['low']; ?></option>
	<option value="2" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==2) {echo 'selected="selected"';} ?>><?php echo $hesklang['medium']; ?></option>
	<option value="1" <?php if(isset($_SESSION['c_priority']) && $_SESSION['c_priority']==1) {echo 'selected="selected"';} ?>><?php echo $hesklang['high']; ?></option>
	</select></td>
	</tr>
	</table>

to this:

Code: Select all

</table>
<input type="hidden" name="priority" value="3" />

PHPJunkyard support forum

Removing Priority Field

Removing Priority Field