PHPJunkyard support forum

Posted: **Wed May 06, 2009 1:46 am**

Script URL: http://www.support.monitorlisting.com/
Version of script: 2.0
Hosting company: Hostrazer
URL of phpinfo.php: http://www.monitorlisting.com/phpinfo.php
URL of session_test.php: http://www.monitorlisting.com/session_test.php

Write your message below:

I did a new installation of the script. When I try to login I receive an error that the session has expired. I am unable to login. Here are some details of my hosting account:

PHP: 5.2.8
MySql: 5.0.67 Community

When I try to run phpinfo.php nothing is displayed.

Does anyone have any idea what the problem may be?

Posted: **Wed May 06, 2009 6:18 am**

I think the host has Safe Mode turned ON. Would this cause a problem with the script?

Posted: **Wed May 06, 2009 8:56 am**

Try two things:

1. open the "common.inc.php" file inside "inc" folder in Notepad and change this code:

Code: Select all

function hesk_session_regenerate_id() {

    if (version_compare(phpversion(),'4.3.3','>='))
    {
       session_regenerate_id();
    }
    else
    {
        $randlen = 32;
        $randval = '0123456789abcdefghijklmnopqrstuvwxyz';
        $random = '';
        $randval_len = 35;
        for ($i = 1; $i <= $randlen; $i++)
        {
            $random .= substr($randval, rand(0,$randval_len), 1);
        }

        if (session_id($random))
        {
            setcookie(
                session_name('HESK'),
                $random,
                ini_get('session.cookie_lifetime'),
                '/'
            );
            return true;
        }
        else
        {
            return false;
        }
    }

}

to this:

Code: Select all

function hesk_session_regenerate_id() {
 return true;
}

Close all browser windows then try again and see if it helps.

If not try downloading the hesk_settings.inc.php file from your server, open in Notepad and change

Code: Select all

$hesk_settings['debug_mode']=0;

to

Code: Select all

$hesk_settings['debug_mode']=1;

Again close all browser Windows, try to login and see if you get any new errors or warnings.

Posted: **Wed May 06, 2009 1:20 pm**

Thanks changing the function seems to solve the problem. Should I exect any other issues with safe mode turned on?

Posted: **Wed May 06, 2009 2:30 pm**

Not that I know of and I'm not sure this is a safe mode problem, but for some reason (not known to me) PHP is loosing session data after a regenerated session ID.

Posted: **Fri Nov 20, 2009 6:14 pm**

Warning: session_start() [function.session-start]: open(/administrator/sessions/sess_e3f3f431ef05b30a493d31e02048e72b, O_RDWR) failed: No such file or directory (2) in /home/trefeu/domains/tref.eu/public_html/help/inc/common.inc.php on line 327

maybe anyone can help on this lovely evening..??

dirko
hungary

Posted: **Sun Nov 22, 2009 3:10 pm**

Your PHP has problems creating sessions, contact your hosting company (or check your server settings).

PHPJunkyard support forum

Session Timeout

Session Timeout

did the above changes, but now get other error: