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Does hesk code affect drop down navigation menu?
Posted: Sun Apr 26, 2009 7:29 pm
by dekel
Website:
http://gomidjets.com/hesk/
Hi again,
We're using a javascript based drop down navigation menu, but in the hesk index.php it doesn't drop down for IE8 (on FF it's fine)
Do you have an idea on to solve it?
Thanks for your help
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Posted: Mon Apr 27, 2009 10:35 am
by Klemen
Hesk has nothing to do with that. It's probably either some missing code or browser incompatibility (it seems to work in FireFox).
Posted: Mon Apr 27, 2009 5:51 pm
by Henrie
Internet Explorer 7 has the same problem as Internet Explorer 8 (not displaying the submenus)
HESK uses the xhtml doctype for its pages. Here the submenus do not display in IE.
Your other pages use the HTML 4.01 transitional pages. Here the menu does work In IE.
The problem is probably the Javascript used by your menu script.
I have tested with various windows browsers (Firefox 3.09, Opera 9.64, Safari 3.1.1) and they work. Only IE 7.0 and IE 8.0 do not work. So i guess IE does not have as good error handling as the other browsers.
You could try placing the javascript code outside of the page (xhtml does not like some script tags in it's pages). Then call it by:
<script type="text/javascript" src="menu.js"></script>
Or
You could try changing the doctype in all HESK pages to match that of your other pages. I think this would require you editing the php pages of hesk, which might me difficult when you are not fimiliar with php.
And i don't know how browsers will handle pages which have valid xhtml syntax placed in a HTML 4.01 transitional doctype.
Greetings,
Henrie