Page 1 of 1
Removing Subject Field
Posted: Thu Apr 02, 2009 10:01 pm
by ISO Retail
Using the most recent version of PHP
Was wondering how we could remove the subject field from the support ticket. Already tried to modify the ticket.php field and the index.php files with no success. Any help would be appriciated. Thank you guys.
Posted: Fri Apr 03, 2009 12:54 pm
by Klemen
To completely remove it would require quite some work. I would recommend that you remove the subject input field in the "index.php" file and in the submit_ticket.php change
Code: Select all
$subject = hesk_input($_POST['subject']) or $hesk_error_buffer[]=$hesklang['enter_ticket_subject'];
to a default value which will be the same to all tickets, for example
Posted: Tue Apr 07, 2009 3:21 am
by ISO Retail
I did more then just buy you a beer. I bought the program. Thank you so very much. Your software is great, your assistance is remarkable. One that really takes dedication to your worka nd business.
Posted: Tue Apr 07, 2009 3:32 am
by ISO Retail
Worked like a charm. This guy is a programming god!
Posted: Tue Apr 07, 2009 2:32 pm
by Klemen
Glad it worked for you and thanks for supporting my work by purchasing a license!