SQL Error - Caused By Amount of Entered into Content Field?
Posted: Tue Feb 24, 2009 12:06 pm
Script URL: Intranet
Version of script: 2.0
Hosting company: Intranet
URL of phpinfo.php: Intranet
URL of session_test.php: Intranet
What terms did you try when SEARCHING for a solution: field size, maximum
A few days into evaluation of helpdesk software...continues to go well with few problems. One question about how much info can be entered into a knowledgebase article.
I attempted to enter a fairly lengthy amount of info into a single article. I suspect that the character count would be into the 5,000 or so range. When I submitted the article, I received an SQL error. I reduced the amount of text and it worked fine. I only received an error when trying to create articles with a lot of text.
So, does anyone know the maximum amount of text that can be entered into the content file of a knowledgebase article?
I suspect that the problem is the type of database field that has been defined for "content".
Version of script: 2.0
Hosting company: Intranet
URL of phpinfo.php: Intranet
URL of session_test.php: Intranet
What terms did you try when SEARCHING for a solution: field size, maximum
A few days into evaluation of helpdesk software...continues to go well with few problems. One question about how much info can be entered into a knowledgebase article.
I attempted to enter a fairly lengthy amount of info into a single article. I suspect that the character count would be into the 5,000 or so range. When I submitted the article, I received an SQL error. I reduced the amount of text and it worked fine. I only received an error when trying to create articles with a lot of text.
So, does anyone know the maximum amount of text that can be entered into the content file of a knowledgebase article?
I suspect that the problem is the type of database field that has been defined for "content".