Printer Friendly Version of Individual Knowledgebase Article
Posted: Mon Feb 23, 2009 10:28 am
Script URL: Intranet
Version of script: 2.0
Hosting company: Intranet
URL of phpinfo.php: Intranet
URL of session_test.php: Intranet
What terms did you try when SEARCHING for a solution: print, printer friendly
When a desired knowledgebase article is found, it is often helpful to be able to print the specific article. Unless I'm mistaken, Helpdesk does provide for this in the Knowledgebase itself but only on tickets.
At present, the browser's print function must be used to print a Knowledgebase article. A printer-friendly method would be very helpful and may be some day, be able to print a PDF formatted version too? PDFs are great for emailing and printing. Almost all content management system (Joomla, Mambo, etc.) have PDF article printing so I'm hoping it's something that Hesk could implement sooner than later.
Thank you.
Version of script: 2.0
Hosting company: Intranet
URL of phpinfo.php: Intranet
URL of session_test.php: Intranet
What terms did you try when SEARCHING for a solution: print, printer friendly
When a desired knowledgebase article is found, it is often helpful to be able to print the specific article. Unless I'm mistaken, Helpdesk does provide for this in the Knowledgebase itself but only on tickets.
At present, the browser's print function must be used to print a Knowledgebase article. A printer-friendly method would be very helpful and may be some day, be able to print a PDF formatted version too? PDFs are great for emailing and printing. Almost all content management system (Joomla, Mambo, etc.) have PDF article printing so I'm hoping it's something that Hesk could implement sooner than later.
Thank you.