PHPJunkyard support forum

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Custom field Ticket list location assign
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I've added a Custom field called "Office Location" I wondering if there is a way to add this field in the ticket list in the Admin web site so we can sort by Office location of end user. This would be helpful because we have multiple Helpdesk staff assigned to different Office locations. A

hi
edit the file inc\print_tickets.inc.php

on line 223 insert " <th class="admin_white" style="text-align:left; white-space:nowrap;"><a href="show_tickets.php?<?php echo $query; ?>custom1"><?php echo $hesklang['customer']; ?></a></th> "

on line 281 insert " <td class="$color">$ticket[custom1]</td> "

ciao