Enhancement Request: Search for Tickets By Optional Fields
Posted: Tue Feb 03, 2009 5:27 pm
I really love the ease of installing and using this software.
We can almost put helpdesk into production, but we would need to be able to search for tickets by the optional fields.
Searching by subject, name & category does not meet one basic need.
Am I missing anything?
Do you plan on implementing search-by-optional-field?
Version of script: 2.0
Hosting company: Net32, Inc.
We can almost put helpdesk into production, but we would need to be able to search for tickets by the optional fields.
Searching by subject, name & category does not meet one basic need.
Am I missing anything?
Do you plan on implementing search-by-optional-field?
Version of script: 2.0
Hosting company: Net32, Inc.