Change Category mail to new category staff
Posted: Tue Dec 30, 2008 11:39 am
Hi,
Thanks for perfect script.
My question;
Ex:
ticket category is sales (staff 1)
if staff 1 change this ticket category finance (staff 2)
how notifier mail staff 2?
and next reply xustomer or staff2 mail notification...
Thanks for perfect script.
My question;
Ex:
ticket category is sales (staff 1)
if staff 1 change this ticket category finance (staff 2)
how notifier mail staff 2?
and next reply xustomer or staff2 mail notification...