prevent customer from closing ticket
Posted: Mon Dec 08, 2008 11:45 pm
hi klemen and thanks for your script.
Id like to know how to prevent customers who post tickets from seeing the part saying closing/opening ticket. I dont want them to close or open it by themselves.
Id like administrator and users to be able to see / modify it only.
Sorry for my poor english.
vince
Id like to know how to prevent customers who post tickets from seeing the part saying closing/opening ticket. I dont want them to close or open it by themselves.
Id like administrator and users to be able to see / modify it only.
Sorry for my poor english.
vince