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User no reopen a ticket

Posted: Fri Jun 22, 2007 10:49 pm
by Outpack
What can I do?
A closed ticket should not be able to be opened by the user again.
Is this possible? Thanks in advance.
Edit: No answer? :cry:

Posted: Wed Jul 04, 2007 10:36 am
by 3cwired_com
just remove the ability for them to open it period, and that will solve the problem. :D

Posted: Thu Jul 05, 2007 8:48 am
by tsjaar
Just use the search option....

viewtopic.php?t=1408