PHPJunkyard support forum

Posted: **Mon May 07, 2007 11:00 pm**

I was wondering if there is any way I can do any of the following things to speed up navigation:

1. Automatically close a ticket when I respond (without having to tick close each time)
2. Automatically go back to the main page, without having to view the screen that gives the option to view ticket or go to main page.
3. Automatically move to next ticket in list as soon as I reply to one.

These are just some things I think will save a bit of time in answering a large number of tickets. So is there any way to do any of them?

Posted: **Tue May 08, 2007 2:17 pm**

These are actually good suggestions, I will add them to my todo list for the next release (as optional settings).

You can try these (unofficial) tricks:

1. Open admin_ticket.php in notepad, find code

Code: Select all

<input type="checkbox" name="close" value="1">

and change it to

Code: Select all

<input type="checkbox" name="close" value="1" checked>

2. Open adnim_reply_ticket.php and do this:
2.1 Delete line 41

Code: Select all

require_once('inc/header.inc.php');

2.2 Just ABOVE line 125

Code: Select all

/* Print admin navigation */

paste this code:

Code: Select all

Header('Location: admin_main.php');
exit();

3. needs some more consideration, will probably include it in the next release.

Posted: **Tue May 08, 2007 4:14 pm**

Worked great! Thanks. Definitely makes things quite a bit easier and quicker.

PHPJunkyard support forum

Quicker navigation

Quicker navigation