PHPJunkyard support forum

Script URL: n/a
Version of script: 0.94
Hosting company: Internal Server
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Hello, Whenever i try and change any of the settings in the admin console i get the following error message

Please enter your Hesk folder url. Make sure it is a valid URL (start with http:// or https://)

and this is a bit from my config file

/* Website settings */
$hesk_settings['site_title']="The Warwick School";
$hesk_settings['site_url']="http://www.warwick.surrey.sch.uk";

/* Contacts */
$hesk_settings['support_mail']="mail@warwick.surrey.sch.uk";
$hesk_settings['webmaster_mail']="mail@warwick.surrey.sch.uk";
$hesk_settings['noreply_mail']="mail@warwick.surrey.sch.uk";

/* Help desk settings */
$hesk_settings['hesk_url']="http://warwickweb01/hesk";
$hesk_settings['hesk_title']="ICT Helpdesk";
$hesk_settings['server_path']="/var/www/html/hesk";
$hesk_settings['language']="english";
$hesk_settings['max_listings']="15";
$hesk_settings['print_font_size']="12";
$hesk_settings['debug_mode']="0";
$hesk_settings['secimg_use']="0";
$hesk_settings['secimg_sum']="H29PEW9SQR";

Ive also had to turn the secimg off as the image doesnt show up. it just comes up with a box and the red cross in it.

Thank you, ieuuk

Hi,

The problem is that "http://warwickweb01/hesk" isn't recognized as a valid URL (invalid domain name). Try opening admin_settings_save.php file in Notepad and replace all hesk_validateURL with hesk_input

As for the security image ou need to have GD library enabled, does the gd_test.php file work (as explained in readme.html)?

Thanks for the help, I have now got it working.

Sorry but one other quick thing is when i reply to something which has been posted it says that the person replying is the person that sent the support ticket.

Thanks

That's an error in the code, thanks for letting me know. Try uploading these files: http://www.phpjunkyard.com/extras/hesk_094_fix1.zip

thats fixed it!

ta very much!

great system by the way... we have been using it in our school for about a year and a 1/2.

Thanks again