PHPJunkyard support forum

Hello!

Your HD System is running really good.
But one thing I do not understand:

When someone creates a new ticket, an e-mail will be send zu the admin. I receive the mail and everything is ok.
When I click the link to the new opened ticket, I come correctly to the adminlogin

The header shows following I choose my name and my password, Enter

Following message was send:
admin_ticked.php was not forund

When I change the url to: choose my name and pass, I can login correctly and can do everything I´d like to.

When i´m locked in once, I can close my brouser and can click the link in the e-mail which doesn´t work before but now it works and I can directly work at my ticket.

may you plese tell me what we did wrong?

thx

gm

Hi,

Have you been editing the files? If yes check file names and links, your error says "admin_ticked.php", the file is named "admin_ticket.php"

If you haven't been editing it please post the URL to your script so I can check.

Regards

Sorry, its "admin_ticket.php" was wrong written by me.

The url:

Direktly to the support helpdesk:
direkt Link (from sended e-mail): (login not possible with correct PW) when you click on the url in the mail, it´s this showing:
login for supporter: (login with correct PW possible) Note:
I payed for the remove of the copyright info, you will not find that.


greets
gm

Hi,

Does this URL work ok (please TRY IT don't just say no)?
http://support.ggmj.de/admin_ticket.php ... ZZV8727HMS

If it does let me know and I will tell you what to change.

As for the license don't worry, I keep records of all active licenses

hey, it works

one "/" too much ?

Please tell me, what to change.

thx

Hi,

Just change $hesk_settings['hesk_url'] in your settings file from to (note that I removed / after .de)

Regards,