NEXT VERSION - SCREENSHOTS AVAILABLE

Helpdesk for my helpdesk software

Moderator: mkoch227

Rbeier
Posts: 9
Joined: Wed Apr 27, 2005 1:45 pm

Post by Rbeier »

Klemen Stirn wrote:See this is why I don't like giving out any dates - I say 1-2 weeks then I have barely time to check the forum, and Easter comes in between and all lol :roll:

Just to keep you guys updated the beta is working fine for most testers, but seems to have issues with some specific server configurations. I will be working on that and hopefully can find the problem by the end of this week.

After that all that's left is some tweaking, make up, a new hair style and we're good to go!
Excellent news!!!! 8)
dmarakowski
Posts: 5
Joined: Wed Jun 21, 2006 5:19 am

Post by dmarakowski »

Oh man! Can't wait!!!!!
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Documentation (new readme) done, install and database upgrade script done, problems found in Beta fixed.

What's left to do? Test everything again (new install and upgrade from old), all the functions and double-check everything. If I don't have other work to do will try to finish this weekend or start of the week :wink:
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pamekaren
Posts: 7
Joined: Fri Feb 17, 2006 2:20 pm

Post by pamekaren »

finally!!!
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

It's now officially out :D Get it from
http://www.phpjunkyard.com/free-helpdesk-software.php

Now let's hope Kevin can finish the new interface before the next big release as I'd love to include it in Hesk :wink:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
miccas
Posts: 22
Joined: Mon Jul 03, 2006 9:56 pm

Post by miccas »

Must..... keeep....... calm............

OMG, HESK's OUT!!!!!!!!!!!!!!!!!!! ...... OMG!!!!... must, keep, calm........ *runs off and screams with happiness *
MiCCAS
---------

Hesk is the BEST!
tsjaar
Posts: 14
Joined: Wed May 23, 2007 7:33 am

Post by tsjaar »

Klemen,

Do you have the code for the status-links as shown on this screenshots (new/replied/resolved etc.)
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Is this what you mean?
viewtopic.php?t=1465
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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tsjaar
Posts: 14
Joined: Wed May 23, 2007 7:33 am

Post by tsjaar »

Not really,

I mentioned the second nav bar, with direct links to the statusses.

like this:

Code: Select all

<a href="show_tickets.php?status=0" class="open"><?php echo $hesklang['open']; ?></a>
| <a href="show_tickets.php?status=1" class="waitingreply"><?php echo $hesklang['wait_reply']; ?></a>
| <a href="show_tickets.php?status=2" class="replied"><?php echo $hesklang['replied']; ?></a>
| <a href="show_tickets.php?status=6" class="replied"><?php echo $hesklang['all_not_closed']; ?></a>
| <a href="show_tickets.php?status=3" class="resolved"><?php echo $hesklang['closed']; ?></a>
| <a href="show_tickets.php?status=4"><?php echo $hesklang['any_status']; ?></a>
After posting I found out it was not much of a hassle, I just made a file show_admin_status_nav.inc.php, with the above code, and made a call to that file in admin_main.php.
So it works fine now for me.

[edit]
But maybe you have the code for me that shows the number of tickets in each status.

SELECT COUNT('id') FROM `hesk_tickets` WHERE STATUS = 0 :?:
[/edit]
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