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Re: NEW version of HESK: 2.3

Posted: Fri Oct 21, 2011 9:20 am
by Klemen
Thanks for suggestions, but could you please post them here so I can easily track them and others can also share comments and vote on features:
https://hesk.uservoice.com/forums/69851-general

Re: NEW version of HESK: 2.3

Posted: Sat Oct 22, 2011 9:15 am
by HCT
Hi,
In addition to techuser's suggestions, i think it'll be nice if there is an option to find ticket by keywords in the notes.

Re: NEW version of HESK: 2.3

Posted: Mon Dec 12, 2011 8:00 pm
by donald.swauger
Hello , I am having issues with istalling HESK 2.3 and i have grid hosting from godaddy.com and when i try to go to step 3,4 and it keeps going to step 1,2 is somone at hesk gonna fix it ? other wise its a great system and i want to use it!!!!

Re: NEW version of HESK: 2.3

Posted: Mon Dec 12, 2011 8:10 pm
by Klemen

Re: NEW version of HESK: 2.3

Posted: Mon Dec 12, 2011 8:13 pm
by donald.swauger
I have tryed that and dosent work

Re: NEW version of HESK: 2.3

Posted: Mon Dec 12, 2011 8:42 pm
by Klemen
Like the article says, you will need to contact your host and ask them to fix PHP sessions.

Re: NEW version of HESK: 2.3

Posted: Thu Jun 28, 2012 10:34 am
by buitenzorg1979
Dear All,

Please help problem time offset +7 GMT Jakarta Indonesia helpdesk software using (desk23) www.hesk.com on my linux server, this for detail and test open new ticket

http://www.linuxquestions.org/questions ... 175413432/

Thanks you.

Re: NEW version of HESK: 2.3

Posted: Fri Jun 29, 2012 1:43 pm
by Klemen
Try changing default timezone to your timezone for your PHP installation (php.ini) as well as your MySQL installation!