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Re: HESK Time
Posted: Wed Mar 25, 2015 1:41 pm
by bastiaan.c
Just tried, but nothing changes
Re: HESK Time
Posted: Wed Mar 25, 2015 3:54 pm
by Klemen
1. are you sure you are using unmodified 2.6.2 files?
2. can you upload the phpinfo.php file to your server and post a link to it (you can send it in a private message if you don't want it public)?
http://www.phpjunkyard.com/extras/phpinfo.zip
Re: HESK Time
Posted: Wed Mar 25, 2015 4:22 pm
by bastiaan.c
I have sent a pm
Re: HESK Time
Posted: Wed Mar 25, 2015 4:36 pm
by Klemen
Ahh, you should have said you use the "Mods for HESK" by Mike. It's an error there, not in the original HESK files.
You can fix it yourself by editing your admin/admin_ticket.php file.
1. Find:
2. Change it to :
I will also notify Mike so he corrects it in the code.
Re: HESK Time
Posted: Wed Mar 25, 2015 4:50 pm
by bastiaan.c
It works
!!!
Great
Now the time works good.
Only if I open a ticket it says: Updated: 25-Mar-2015 18:43:44
In the notes it is ok now. Only on top it is still an hours too late
Re: HESK Time
Posted: Wed Mar 25, 2015 4:58 pm
by bastiaan.c
I changed hesk_date($ticket and hesk_date($ticket['lastchange into true
Now it works
Should I ask my host to change things??
Thanks so much for your help
Re: HESK Time
Posted: Wed Mar 25, 2015 5:03 pm
by Klemen
The host doesn't have to change any time settings, time can be adjusted in HESK settings.
I can only provide support for the original HESK files, I'm not sure what else is missing in the mods or any custom modifications you have.